- Leader of international, cross-functional teams; adviser to executives, managers and line personnel, in Legal, Health Care, Pharmaceuticals/Life Science, Financial Services, Information Technology and other verticals.
- Over 20 years hands-on experience in KM and the implementation of KM tools, processes and content.
- Global adoption leader for SharePoint; leader of a global organizational migration to SharePoint 2010.
- Project Management: Process and application implementation and launch, including IT Service Management (ITIL®) and Knowledge Management process adoption.
- KM thought leadership – author of a book and numerous professional journal articles, as well as an original training course, on Knowledge Management Adoption; frequent conference speaker. Professional certifications in ITIL (Ver. 2 and 3) and Knowledge Centered Support (KCS) frameworks.
- Software development life-cycle understanding and hands-on experience in concept, requirements planning, design, usability testing, documentation, and support; skilled in development of use cases for integration.
Clients and friends have been saying awfully nice things about Peter Dorfman via LinkedIn.com. Thanks, all!