KnowledgeFarm
Knowledge management solutions: Strategic advisory and consulting on People, Process, Content and Technology.Past Writings on KM
- I work in the areas of Knowledge Management and IT Service Management. Here’s an article on how these disciplines intersect, from the Feb. 2008 issue of KM World magazine.
- Knowledge-Centered Support Best Practices May Drive KM Software Adoption in Customer Service — CRMAdvocate (RealMarket.com), 8/8/05 — The impact of KCS
- “The Accidental Knowledge Manager” (Knowledge Management Magazine, 2/01)
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